Toolkit

Communication

Communication
in make-a-thek

Communication makes the purpose, values, rules and opportunities of the space understandable. It supports libraries in welcoming users, promoting activities, documenting experiences and building a recognisable identity around the make-a-thek approach.

Beginner

Clearly explain what the space is, who it is for and how people can participate. Use simple language, visible information and accessible communication channels.

Intermediate

Develop a consistent communication approach for activities, rules and opportunities. Document what happens, collect feedback and communicate regularly with users, colleagues and partners.

Advanced

Use communication strategically to strengthen identity, share impact and transfer knowledge. Publish experiences, support other libraries and involve the community in shaping and representing the space.

# HERO RESOURCE
#inspirational
make-a-thek Manifesto

What drives us can inspire you too. Make the Manifesto your own: share it, spread it, and let its values guide your actions.

How to use this resource:
Use this resource to introduce and share the values behind make-a-thek. You can display it, discuss it with staff and users, adapt it to your local context, or use it as a starting point to define your own principles and actions.

PERFECT RESOURCE FOR: Beginner

Discover the hero resource

#social
#inspirational
Managing Expectations and Rules

How to explain the make-a-thek as a shared learning space, while setting clear rules and expectations.

How to use this resource:
Use this resource to explain what the make-a-thek is, what users can expect and how the space should be shared. It helps you co-create rules and principles, clarify that it is not an on-demand service, and make expectations visible.

PERFECT RESOURCE FOR: Intermediate
#practical
#social
Communication, Photos and Digital Content

How to communicate your make-a-thek activities, collect consent for photos and videos, and share stories with care

How to use this resource:
Use this resource to plan and manage communication before, during and after activities. It includes tips for social media, storytelling, photos, videos, image rights, GDPR consent and careful documentation of people and community stories.

PERFECT RESOURCE FOR: Beginner
#practical
#social
Activity Feedback Cards

A printable tool to collect participants’ experiences, key takeaways and suggestions to improve future activities or events.

How to use this resource:
Use these printable cards after workshops or events to collect quick feedback from participants. They can help you understand what people experienced, what they learned, what was unclear, and how future activities can be improved.

PERFECT RESOURCE FOR: Beginner

Don't know what to download?

Not sure which resources to explore or download? We’re here to help. Take the questionnaire to assess your level, and we’ll recommend the most suitable activities for your needs.

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